Calltalk.tv is a fun and exciting on-line program for education and learning, for the customer service industry, produced by Benchmarkportal.

This bi-monthly show, broadcast directly over the Internet to your desktop, covers informative and educational topics impacting the call center and customer service today. This program is offered to you completely free and will not have any vendors who will influence the topics. The topics will be decided by the audience through a survey that is sent out. Your hosts are Bruce Belfiore of BenchmarkPortal and a special guest every session.